Terms and Conditions


Effective from 24.05.2018

 

Cancelling the order

You can cancel your order before it is sent by pre-filled Cancellation Form.

 

Web Store

BlingFactory is web store of Ka-Mu Oy (Business ID 0478028-6) and sells products to private persons and companies within Finland and the EU. All prices shown include VAT. We reserve the right to price and delivery cost changes. The tax breakdown is shown in the shopping cart and on order confirmation.

 

Delivery and costs

Our packaging and delivery charges depend on the chosen deliver method and automatically adds to the total. The delivery costs will be stated after you have chosen a payment and delivery method. We deliver orders as registered or unregistered mail, of which registered mail is trackable with a tracking code.

We will send your order as soon as possible, usually within a day after we have received the order.

 

Delivery time

Our usual delivery times within Finland are 1-4 working days, and outside of Finland they are approximately one week from making the order depending on the order and delivery method.

If the product is out of stock, please contact us by phone (Jari Tuukkanen: 040 5356890) or email (info@blingfactory.fi). The delivery time for out-of-stock products is usually about 2 weeks.

 

Return policy

Custom-made products have no replacement rights.

You have a legal right according to the consumer protection law of Finland to exchange products or return your order or part of it within 14 days of receiving the order. The right of return is only applicable to unused, re-sellable products. If the order has been damaged during delivery, a complaint must be filed with the carrier company immediately. Before returning an order, please contact us either by phone (Sami Tarvainen: 040 5356890) or email (info@blingfactory.fi).

Shipping costs incurred by the replacement / return of the product will be paid by the customer.

If the returned product has been used in breach of the buyer's obligation under the law, it is the right of company to recover the value up to the full price of the product, including its return costs.

 

Instructions of returning a product:

1. Please fill in the cancellation form here.

2. Return the product within 14 days to:

Ka-Mu Oy

Taka-Wetkantie 3

43500 Karstula

 

Placing an order

You can order products in the web store by placing products in the shopping basket and paying for them in the web store’s checkout. All customer information is handled confidentially. The contact information given when placing the order is not used for anything else but delivery of the order and for resolving possible issues with the order. When ordering from our web store you are expected to have acquainted yourself and committed yourself to the terms and conditions valid at the time of purchase. After a successful order an order confirmation will be sent to your email.

 

Paying for your order

The payment service between vendors and consumers is offered by Maksuturva Group Ltd (Company registration number 2121703-0) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. Maksuturva Group Ltd is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Maksuturva Group Oy will show as the recipient of the payment.

 

Payment Methods

Private customers can pay the order via Klarna, online banking supported by Paytrail Oyj, Paypal or by credit card supported by Paytrail Oyj. We prefer Paypal due its simplicity. We can also deliver the order as a postage, in this case, the order will be paid when picked up from postal service.

 

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

 

Paytrail Plc

Innova 2

Lutakonaukio 7

40100 Jyväskylä

Phone: +358 207 181 830

Business ID 2122839-7

 

Disclaimer

Despite the fact that Ka-Mu Oy strives to provide the best possible quality services and products, the company is not responsible for any damages that may arise from the use of its services and products. The customer tunees the vehicle at his own risk and hence is himself responsible damage or costs incurred as a result of this or any consequence thereof.